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Our Process

Find Out How Our Process Can Help You

Expert planning. Thoughtful engineering. Passionate construction. All of these things are needed to help deliver the best experience to all of our customers. Whether it's being guided through our showroom by a dedicated salesperson, you welcoming one of our technicians into your home for an in-person consultation, or carefully planning, engineering, and construction of your custom smart home solution, we take pride in providing the best service possible. From start to finish, you can expect nothing but an exceptional experience from all of us at AVD every time.

Consultation

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The first step to engaging us for your home or office project is to schedule an on-site consultation with us. Someone from our team will meet you at your home or business to discuss what you would like to do, answer any questions you have, review plans, and determine a budget. From there we will create a scope of work based on our conversation that will help us in the next phase of our process — System Design & Engineering.

System Design & Engineering

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We will go to work designing technology systems for your home or business that address your needs and do so within budget. We create a comprehensive design that includes a scope of work, detailed proposal, rough-in plan, and other schematics needed. Through this process, we are often collaborating with your builder and other trades to ensure the design incorporates the latest information and to give the other trades anything they require to complete their work as well.

Project Management

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We put our best minds on every project, ensuring care and careful consideration are taken from the very first steps in design to the final steps of installation. We'll walk you through the process, ensuring the project is managed exactly the way you envision the final product, every step of the way.

Installation

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With years of experience and technical training, our highly qualified team of installers allow us to exceed our client’s expectations.

Programming

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A defined scope, a thoughtful design, documentation — none of these things create that wow moment in your new smart home or business without the wonderful work of our installation team. Our technicians have years of technical training, installation and troubleshooting experience. Years spent honing their craft, attention to detail, and a commitment to flawless execution is what allows us to deliver on best in class systems for our clients.

Service & Support

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We’re committed to providing exceptional customer service. By design, it is woven into every step of the journey our clients take with us. From that initial consultation where we focus on listening to your needs and taking the time to answer any questions, to only using robust products that work and are backed by exceptional service from our vendor partners. We’ve developed a process, a team, and a selection of great products with one goal in mind — to provide great service and exceptional experiences for our clients.

Plan Your Next Project

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